Our document portal uses bank-grade encryption (AES-256 at rest, TLS 1.3 in transit). Here's how to upload:
Steps
- Sign in to your dashboard at /dashboard.
- Click Documents in the sidebar.
- Click Upload Document at the top-right.
- Choose the file (PDF, JPG, PNG, DOC up to 20MB).
- Your assigned CA is notified automatically.
File format tips
- PDFs are preferred for multi-page documents
- Scan Aadhaar and PAN in 300 DPI color
- File name: use clear names (e.g., "aadhaar-front.jpg")
What happens next?
Your CA reviews the document within 4 business hours. If approved, you'll see a green "Verified" badge. If rejected, you'll receive an SMS + email with the reason.