We collect information you provide directly — name, email, phone, Aadhaar, PAN, passport copies, business addresses, and payment details when you register, place orders, or contact us.
We automatically collect certain information about your device including IP address, browser type, pages visited, and timestamps via cookies and analytics tools (Google Analytics).
To process registrations with MCA, GST, IP India, and other government portals.
To send order updates via email, SMS, and WhatsApp (opt-out anytime).
To improve our services, detect fraud, and comply with legal obligations.
We never sell your data to third parties.
All documents are encrypted at rest (AES-256) and in transit (TLS 1.3) on Cloudinary secure storage.
Bank-grade encryption for payment data via Razorpay (PCI-DSS compliant).
Access to your data is strictly limited to assigned CAs and authorized personnel.
We share data only with: (a) government authorities as required to file your applications; (b) payment gateway Razorpay for transactions; (c) Cloudinary for document storage; (d) MSG91/WhatsApp for notifications.
All third-party processors are bound by confidentiality agreements.
You have the right to: access your data, correct inaccuracies, request deletion, opt out of marketing, and export your data in a machine-readable format.
Email privacy@filinglab.com to exercise any of these rights.
We use essential cookies for authentication and analytics cookies (with consent) to improve our website. You can manage preferences in your browser settings.
Active account data: retained while your account is active. Closed accounts: statutory retention of 7 years (as per Income Tax Act) then deleted. Marketing data: 2 years or until opt-out.
Our services are not directed to minors under 18. We do not knowingly collect data from children.
We may update this policy. Material changes will be notified via email. Continued use after changes implies acceptance.
Questions? Email privacy@filinglab.com or call +91-99999-99999. Registered office: FilingLab, Chennai, Tamil Nadu.